BusinessExcellence& Operations

Tackling value creation through new customer
engagement model design & operational excellence

In today’s Healthcare environment, Business excellence is a key lever to achieve your commercial & medical ambitions

We have developed a unique approach combining robust methodologies, the use of data & technology and change management to address 6 key challenges in value creation

We help you define & plan your Commercial Excellence Strategy

  • Audit of commercial excellence
  • Commercial excellence strategy & plan
  • Roadmap & deployment
  • Business excellence coaching & training

We help you to reinvent your customer experience

  • Impact study & ROI of messages/content
  • Mapping of customer journey
  • Behavioural & omnichannel segmentation – Persona
  • Customer strategy & value proposition

We partner with you to leverage the opportunities of omnichannel & digital (O&D)

  • O&D seminar & training
  • O&D impact study & ROI
  • O&D segmentation
  • O&D engagement pathway design
  • O&D targeting

We guide you to efficiently transform your organization

  • Go-to-Market strategy
  • Headquarter organizational design & transformation
  • Evolution of professions & skills
  • Field force size & structure (commercial, medical, etc.)
  • Territory alignment & resource allocation
  • Change management & deployment

We ensure you improve your sales force effectiveness

  • Sales forces impact study & ROI • Data intelligence
  • Targeting
  • Incentive plans
  • KPIs & dashboards
  • Sectoral & regional action plan
  • Key account management
  • Headquarter capabilities
  • Field forces capabilities

We ensure you improve your Medical, Key Account & Public Affair field force excellence

  • OL & expert Influence Mapping
  • OL & expert Segmentation
  • OL & expert engagement & advocacy plan
  • MSL/KAM/KIM KPIs & dashboards
  • MSL/KAM/KIM & roadbooks
  • MSL/KAM/KIM capabilities

Why chooseAEC Partners ?

Recognized expertise in operational excellence & business model transformation

Artificial intelligence & advanced statistical modeling capabilities to generate data-driven insights & recommendations

Benchmark of pharma & non pharma companies to fuel strategic thinking

Workshop facilitation and training methods to encourage creativity, ensure team commitment, create Momentum, and facilitate change

Our webinars

« Bringing happiness

to your business excellence »


Access to webinar